When might you encounter a 'Break the Glass' pop up in the patient record system?

A 'Break the Glass' pop-up is a feature in electronic health record systems designed to protect sensitive patient information. You encounter this notification when access to a patient's record is restricted due to privacy concerns, often tied to specific circumstances such as when the record has been secured.

In scenarios where a patient is new to the service area and has not yet established care, their records may also be limited for access—potentially requiring additional authorization to view sensitive information. This dual function of the 'Break the Glass' feature emphasizes the importance of patient privacy and the need for proper protocols when accessing their medical records. Therefore, both the situation of the secured record and the new patient context contribute to the possibility of encountering this notification.