What does each OSF location utilize to enhance patient experience?

Each OSF location utilizes patient-centered care practices to enhance the patient experience. This approach prioritizes the needs, preferences, and values of the patients, ensuring that they are actively involved in their own care. It emphasizes effective communication between patients and healthcare providers, fostering an environment where patients feel heard and respected.

Patient-centered care goes beyond just treating the medical condition; it integrates emotional, psychological, and social factors that affect a patient’s health. By focusing on the whole person rather than just the illness, OSF locations aim to improve overall satisfaction and foster better health outcomes. This is reflected in initiatives like team-based care and personalizing patient interactions, which contribute to a more supportive and responsive healthcare environment.

In contrast, the other options do not align with the goal of enhancing patient experience through a holistic and inclusive approach.